All posts tagged: quote of the week

Quote of the Week: Wisdom

March 31, 2015 Need I say more? Not even gonna lie. Patience is something I have been struggling with for a lonnnnng time. smh But I can use wisdom with the best of ’em! lol What about you? Do you have an inordinate amount of patience, or do you tend to be a “hot head” on occasion? Until next time, y’all… ~Hospitality Shero

Quote of the Week: Strength

March 10, 2015 So, what’s it going to be? Are you going to take life lying down? Are you going to wallow in self-pity and self-misery? Orrrrrr…. Are you going to dig deep down inside for the strength that YOU know YOU have, and pull through whatever you’re going through? Stand tall! The choice is yours! Until next time, y’all… ~Hospitality Shero

Quote of the Week

February 17, 2015 You ever had the opportunity to work in a group or on a team? Remember the experience(s)? There’s always that one group member who is slacking big time and holding up progress. So what happens? One of two things: either the whole team is penalized for the slacker’s slack (lol), or you all manage to get it done, but there’s a lot of animosity and anger at the end, when there should be excitement and relief. Back in undergrad school, in Corporate Finance, the professor actually gave us a project/paper to write. First and foremost, does anyone see ANYTHING wrong with having to write a PAPER in a Corporate Finance class???? Okay, I digress. Anyway, there were several parts to it, which included A LOT of calculations in Excel. Well, guess who ended up doing the first TWO parts because the first two group members kept crying about all the other work they had and how they didn’t understand anything, when all they had to do was ask for help (you know, …

Quote of the Week

February 10, 2015 Do you believe this to be true? Reflect on a time when someone made you very angry and took you to that level that you said you would never go again. Or how about that time when someone said something to you that really helped get you back on track….to the point where you were focused and knocking out goals left and right. Yes, different people DO awaken different beasts in you. The question is: which beast will you allow to be awakened? #positivity or #negativity Until next time… ~Hospitality Shero

Quote of the Week!

February 3, 2015 There is nothing more irritating than to have this happen. I mean, really. That’s all you’ve got? “Can I help you?” How about starting off with, “I’m sorry to have kept you waiting for so long. How may I help you today?” Would you agree? đŸ™‚ Until next time… ~Hospitality Shero

Quote of the Week

January 27, 2015 Do you REALLY know what this quote means? Here’s a prime example: I HAD an insurance agent to provide for my business insurance needs. Had this company for a couple of years. Funny thing is, up until a couple of months ago, I hadn’t heard from my agent since I bought the policy with them. Let’s see, oh, that must have been almost FOUR YEARS AGO! Yep, you guessed correctly. They’re h-i-s-t-o-r-y! #unacceptable #failed_service Morale of the story? Your customers want to know that you see them as more than a sale. A buck. A contract. A commission. Take the time to really get to know your customers. Check in on them from time to time. Get updates on how well you and/or your company is performing. Find out if they’re happy, for goodness sake! You know what? I check in with my clients every two weeks, just to make sure all is well. If all is not well, then I can find out right away, instead of months down the line. …